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Version 2.3. These terms govern the use of the score.email service and the purchase of monitoring. By using the free scan or subscribing, you accept them.
score.email is an email deliverability and anti-spoofing diagnostic and monitoring service, published by Olivier Damiano, sole proprietor (French micro-entreprise), 1455 chemin des Terriers Longuettes, 83470 Saint-Maximin-la-Sainte-Baume, France — SIREN 994 678 407, SIRET 994 678 407 00010. VAT not applicable, art. 293 B of the French General Tax Code. Contact: contact@getscore.email.
Subscriptions are sold and collected by Paddle.com Market Ltd, acting as Merchant of Record: your purchase contract is concluded with Paddle, which issues the invoice, collects and remits the VAT or sales tax applicable in your country at checkout — which is why tax appears at checkout even though the publisher falls under art. 293 B. Paddle's checkout buyer terms apply to the transaction; these terms govern the service itself.
score.email is intended for business customers: companies, sole traders, non-profits, public bodies and service providers acting for their clients, who subscribe for a domain name used in the course of their activity. By subscribing, you confirm that you act in a professional capacity. Consumer-protection provisions reserved for consumers (in particular the fourteen-day withdrawal right) therefore do not apply — the 30-day money-back guarantee in section 6 goes further anyway.
The scan is provided free of charge, without sign-up, "as is" and with no guarantee of completeness: it reads a domain's public DNS records at a given moment and interprets them according to our rules. You may only scan domains you own or for which you legitimately act (service provider, professional prospecting). The full report is sent to the email address you provide.
Monitoring includes, for up to three domain names per subscription (each additional domain name is added from your client space, at the price shown at the time of adding — €39 per year, or €4 per month on a monthly subscription, excluding tax —, billed pro rata for the current period and then at each renewal): a daily re-check of their configuration (SPF, DKIM, DMARC, MX), email alerts when something changes, reception and analysis of the DMARC reports sent to our mailbox, a weekly bulletin, the action plan for your DNS host and the progressive move to a blocking DMARC policy. The exact content of the offer at the time of your purchase is the one described on the Monitoring page; in case of doubt, that description prevails.
Prices before tax: €25 a month, or €149 a year. The yearly rate is a launch price: it is guaranteed "for life" to the subscriber who took it, meaning for as long as that subscription remains active without interruption; cancelling and subscribing again is done at the public price then in force. Tax is added by Paddle according to your country. The price displayed at the time of purchase prevails; a change in the public price never applies to a running subscription, and any change is announced by email at least 30 days before the renewal it affects, with the option to cancel.
The subscription starts at payment and renews automatically at each term (monthly or yearly depending on the plan). You can cancel at any time, in one click from Paddle's subscription emails or from your customer area, or by a simple email to support@getscore.email; cancellation takes effect at the end of the period already paid, with no prorated refund (apart from the guarantee in section 6).
We never edit your DNS zone. Publishing the records we give you (including the report reception address, rua=) is up to you or your provider. Until that address is published, monitoring receives no reports: it keeps checking your configuration, but cannot see who sends in your name. You undertake to monitor only domains you own or are mandated for, and to give us a valid email address where you can be reached.
For 30 days after your first payment, you can request a full refund by simple email, no justification needed. Beyond that, the subscription can still be cancelled at any time (section 4) but the current period is not refunded. If a feature announced on the offer page at the time of your purchase is not active, you get a full refund on request, whatever the date. Details are in the refund policy; refunds are executed by Paddle to the original payment method.
The service is provided "as is", with no service-level commitment (SLA). Interruptions may occur (maintenance, provider outage, unavailability of DNS servers or of the mailbox providers that emit reports). A missed check is caught up at the next one. Significant changes to the service are announced by email.
score.email provides a diagnosis and technical recommendations; implementing them remains your responsibility. No promise of inbox placement is made: deliverability also depends on external factors (reputation, content, recipient behavior, mailbox provider policies). A correct configuration greatly reduces spoofing; it does not prevent it in every case. To the extent permitted by law, the publisher's liability, on any ground, is limited to the amounts you actually paid for the service during the twelve months preceding the event giving rise to the claim; it does not cover indirect losses (revenue, customers, data, reputation).
The processing of your data and of DMARC reports is described in the privacy policy. Providers who attach their clients' domains will be able to request a data processing agreement (DPA) as soon as it is available.
The service, its texts, guides and interface remain the property of the publisher. You may share the reports and bulletins addressed to you with your staff and providers, for the purpose of managing your domain.
These terms are governed by French law. In case of disagreement, write to us first: almost every question is settled by email. Failing an amicable solution, the competent courts are those of the publisher's registered office.